Getting started with Microsoft 365

This one day course provides the first step for companies looking to make a smooth transition to Microsoft 365. The course explains what Microsoft 365 is, gives hands on examples of how it can be used, and provides space for discussing the potential benefits to your company.


The course is a one day dive into how companies are using Microsoft 365 to change how they work for better.


Focusing on the benefits of Microsoft 365, we will give you hands-on experience of each of the main Microsoft 365 tools, including Microsoft Teams, OneDrive, SharePoint Online, PowerApps, Flow, Delve and Power BI.


We will show you their main capabilities, explain their pitfalls, and give examples of how our clients are using them in their operations.


You do not need prior knowledge of Microsoft 365 to attend this course.


Introducing Microsoft 365

Life before Microsoft 365

What is Microsoft 365?

Overview of available tools and necessary licenses

Microsoft 365 Services Overview

  • Communication 
  • Document management
  • Process control


Getting started with Microsoft 365

Navigating Microsoft 365

Switching between Apps

Microsoft 365 on your phone and tablet


Working with Office Documents

The difference between OneDrive for Business, SharePoint Online, Microsoft Teams and Outlook Groups

Viewing, creating and editing documents in the browser

Hands-on multi-author editing

Offline file access

Version history



The difference between Microsoft Teams and Yammer

Microsoft Teams overview

  • Persistent chat
  • Voice and video calls
  • Meetings
  • Files
  • Sharing
  • External access
  • Wikis
  • OneNote
  • Connected apps


SharePoint Basics

What is SharePoint? 

Accessing SharePoint in Microsoft 365 

Working with Files in SharePoint Online 

Extended features available in SharePoint Online

  • Metadata
  • Check-out/Check-in
  • Approval workflows
  • Views
  • Lists
  • Process control
  • Security and encryption

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