Microsoft Teams vs Zoom


When I was asked to write a blog titled “Teams vs Zoom” I struggled to work out where to begin!

There are simply so many differences and things I prefer with each. Let me start with how I use each one. I use Microsoft Teams at work. We use it as a collaborative tool to work on documents together, access our intranet, manage our production schedule and communicate with colleagues and clients.

It really is a business centred tool.

I have used Zoom for personal quiz nights, catching up with friends & family through the lockdown and find that it works generally quite well for this purpose. I do find the functionality really limiting though, in comparison to Teams, as it is purely a video conferencing tool and doesn’t offer all of the other functionality Teams does.


Microsoft Teams and Zoom both offer a face to face video conferencing facility. However, I find Teams offers so much more when it comes to a tool for business. You can collaborate on your documents, whilst you are having a meeting. Rarely a week will go by where I don’t have a call with my colleague, and we will collaborate on a document together through Teams.

Teams can also sit on SharePoint so you can use it as an attractive front end for your document management system. It means for me as an account and project manager, finding the relevant client files, reports etc isn’t a tiresome task. I can navigate to the relevant team, open the file, collaborate with my colleague as well as ensure we are always working on the latest version. Microsoft have also introduced telephony into Teams as Skype for Business Online is going to be retired July 31st 2021.

Zoom is fundamentally a video conference tool. It is a great way to hold meetings remotely, see everyone and share screens etc. Zoom does handle breakout rooms in a way better to Teams so for teachers, this would work very well as they could facilitate group work online very easily. There are also a number of 3rd party integrations which does see it integrate into Microsoft 365 so you can add meetings to your Outlook calendar etc.


This leads us onto pricing quite nicely!

Both Microsoft Teams and Zoom are currently offering free versions of their software, which does come with certain limitations.

If you are already using Microsoft 365, then you will likely already have Teams included in this. Therefore you can use it with no additional charges!

Zoom Pro pricing starts at £11.99 per user which is fairly expensive given Microsoft 365 starts at £3.80 and includes 1TB of OneDrive storage per user, SharePoint, Teams, Exchange and web versions of Word, Excel and Power Point. £9.50 gives you access to all the Office apps.

In conclusion

To conclude, my personal judgment is Teams definitely wins the Teams Vs Zoom battle in almost every round.

Teams is more than video conferencing. It is a collaboration tool which is fundamental to helping your business run more efficiently. Zoom, is great for a catch up with friends but wouldn’t really give it more than that. Then, you have value for money on top of that.