Office 365 Administrator

This 2-day course trains delegates to manage an Office 365 environment, including Microsoft Exchange, Skype for Business and Microsoft Teams and SharePoint.

OVERVIEW
WHO SHOULD ATTEND?
PREREQUISITES
COURSE CONTENT
OVERVIEW

The course shows delegates how to manage users, manage service features including SharePoint site collections and manage licence plans.

 

Course Objectives:

 

Introduction to Office 365 as a user

Office 365 User Management

Management of online versions of Exchange, SharePoint & Skype for Business

Office 365 Admin Dashboard

Mobile Apps

WHO SHOULD ATTEND?

This course is intended for people responsible for managing an Office 365 Enterprise or Small Business subscription. It is assumed that the Office 365 subscription is already in place and any vanity domains added.

PREREQUISITES

No prior knowledge is necessary but a good level of IT literacy is highly recommended.

COURSE CONTENT

Introduction to Office 365

What is Office 365

Using Office365

-Web Portal

-Set up your devices

-Personal Settings

-Outlook Web App

-Newsfeed and My Site

-OneDrive Business

 

User Management

Creating and Managing User Accounts Manually

Creating and Managing User Accounts Using Active Directory Sync

 

Managing Exchange Online

Provisioning User Mailboxes

Global Directory Management

Compliance management

Mobile Device settings

Protection and spam mail configuration

 

Managing SharePoint Online

Creating and Maintaining Site Collections

Managing OneDrive Business

Managing User Profiles

 

Managing Skype for Business

User Configuration

External Communication

Dial-in Conferencing & phone system integration

 

Reports

Using the reports in the Office 365 Admin Dashboard

 

Mobile Apps

User Mobile Apps

Admin Mobile Apps

 

Getting Support

Using Help

Submitting a Support Request

Have a training request?