The course shows delegates how to manage users, manage service features including SharePoint site collections and manage licence plans.
Course Objectives:
Introduction to Office 365 as a user
Office 365 User Management
Management of online versions of Exchange, SharePoint & Skype for Business
Office 365 Admin Dashboard
Mobile Apps
This course is intended for people responsible for managing an Office 365 Enterprise or Small Business subscription. It is assumed that the Office 365 subscription is already in place and any vanity domains added.
No prior knowledge is necessary but a good level of IT literacy is highly recommended.
Introduction to Office 365
What is Office 365
Using Office365
-Web Portal
-Set up your devices
-Personal Settings
-Outlook Web App
-Newsfeed and My Site
-OneDrive Business
User Management
Creating and Managing User Accounts Manually
Creating and Managing User Accounts Using Active Directory Sync
Managing Exchange Online
Provisioning User Mailboxes
Global Directory Management
Compliance management
Mobile Device settings
Protection and spam mail configuration
Managing SharePoint Online
Creating and Maintaining Site Collections
Managing OneDrive Business
Managing User Profiles
Managing Skype for Business
User Configuration
External Communication
Dial-in Conferencing & phone system integration
Reports
Using the reports in the Office 365 Admin Dashboard
Mobile Apps
User Mobile Apps
Admin Mobile Apps
Getting Support
Using Help
Submitting a Support Request