Office 365 Updates: October 2019


AMT’s Monthly Office 365 Updates keep you up to date with new features and important announcements from Microsoft. Office 365 has a continuous roll-out of changes. We filter out the announcements that we think will be most relevant to our customers and send them out in an easily digestible form. Here are the Office 365 September updates.

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Previous Updates – September 2019.

Office 365

New Feature: Service health dashboard email notifications

With this rollout, you will be able to sign up for email notifications of new incidents affecting your tenant as well as any status change for an active incident.

Sign up for email notifications using the new Service health preferences menu from within the Microsoft 365 admin centre. Note that changes to preferences, including the initial opt-in, will take effect within 8 hours.

  1. To use the new feature, click on the “Edit Preferences” button on the main tab of your Service health dashboard.
  2. Select the services for which you want notifications.
  3. Then specify up to two email addresses to receive the notification.

Updated Feature: Changes to the address that is used to send notification email messages from SharePoint Online 

Microsoft are providing a new default ‘from’ address for the email address that’s used in notification messages. These notifications will now come from a tenant-specific mailbox like

By segregating tenants into their own domains, no single tenant can negatively impact the reliability of email delivery for other tenants. With this change, tenants should witness improved reliability of SharePoint email delivery.

  • This change will primarily affect document and page collaboration email scenarios like page likes, share link open receipts, and share reminders as well as comment and comment reply notifications for both OneDrive documents and SharePoint pages.
  • This will not typically affect emails that are sent on behalf of a user’s mailbox like file sharing, page promotion via email, or comment @mentions.
  • Legacy SharePoint alerts on document libraries or lists will continue to use the domain for the foreseeable future.

Admins can continue to modify the default smtp address of the no-reply mailbox.


Updated Feature: Updated SharePoint start page experience 

The SharePoint start page, previously known as SharePoint home, has a new look and feel. This is the personalised SharePoint page that users see when clicking on SharePoint in or the Office 365 app launcher. 

Microsoft are also adding new experiences to the start page to help users discover and get back to their content easily. 

Additional information

New Feature: Form customisation in SharePoint lists and libraries 

This feature allows users to customise the order and visibility of fields on forms in lists and libraries. Users can click “Show/Hide Fields” in the property form or the details pane to perform this customisation.  

  • Users who have permissions to create columns will see these options for those lists and libraries.  
  • All users who view the form will be able to adjust property ordering. 

New Feature: SharePoint Site URL Rename

As a global or SharePoint admin in your organisation, you will be able to change the URL for the following types of sites (previously called “site collections”):

  • Classic team sites
  • Communication sites
  • Modern team sites that don’t belong to an Office 365 group
  • Office 365 group-connected team sites

For example, if you have a site named, you can rename the site to correct the incorrect spelling of “development” via the SharePoint admin center.

Automatically-generated redirects will ensure that old links do not break.


New Feature: Live captions in English-US in Teams meetings 

This feature improves the accessibility of Microsoft products. 

Live captions give participants another way to follow a conversation. They can make your meeting more inclusive to participants who are deaf or hard of hearing, participants with different levels of language proficiency, and participants in loud places. 

This default policy ensures only that live captions feature will be available to end users in the ‘…’ menu. Live captions will not turn on automatically for end users. Attendees will need to select “Turn on live captions(preview)” from the ‘…’ menu to enable live captions on for their meeting. 

In addition, Microsoft are changing the EnabledUserOverride setting created and tested during our Technology Adoption Program. Any instances of or calls to EnabledUserOverride will result in the use of DisabledUserOverride. 

New Feature: Teams will silently sign in new users 

Users who are already signed in to other Office applications with a Microsoft work account can now automatically be signed in to Teams. 

Microsoft are releasing this first for PCs running Windows 7, 8 or 10 (Only on versions 1607 or lower). Similar capabilities will come to other Windows versions and other desktop OSes in the future.  

This experience will only affect fresh installations of Teams. There is no impact to users who are already signed in to Teams. Furthermore, users who sign out of Teams will not signed back in automatically.  

In some cases, Teams might not be able to pick up the users sign in context automatically, for example the user is not signed in to another Office app or to Windows using their Azure AD account. In those cases, these users might still be prompted to enter their credentials.  

New Feature: Voice administration in Teams admin centre 

When this feature rolls out Tenant admins will be able to: 

  • search and acquire phone numbers using Microsoft’s calling plans and assign those phone numbers along with emergency addresses to end-users 
  • for customers with custom dial plan requirements, tenant admins will be able to create, test and manage custom dial plans 
  • configure custom policies for Dynamic E-911 support and link those policies to a network topology of regions, sites and subnets will be supported 

Additionally, enhancements to the configuration of Auto Attendants and Call Queues are being released, including a simpler Auto Attendant design and support for extension dialing and transferring to PSTN phone numbers. 

Additional information

New Feature: PSTN Minute Pools report 

Global admins of tenants that have PSTN calling enabled will be able to view PSTN minute pools reports. 

To access these reports in the Microsoft Teams admin centre, select Analytics & reports in the left navigation. Under Report, choose the report you want to run. 

Modern Lifecycle Policy for Microsoft Teams Desktop Client 

To ensure users are on the latest versions of the Teams desktop client, we will be updating users in three phases. If users in your organisation will encounter these in-app notifications, we will be notifying you via Message Centre. 

There are a few common reasons that the Teams desktop client may not auto-update. These include, but are not limited to, the following:  

  • Anti-virus software (and other apps) blocking Teams update  
  • Slow or small network pipelines results in a need for manual/controlled updates  
  • User launching Teams desktop client primarily for calls and meetings – updates will not occur during calls and meetings. If user closes Teams after calls/meetings, the client is unable to update  
  • Non-standard installation path – requires manual updates (ex: Program Files)  

Additional information


Updated Feature: Outlook on the web – changes in Tasks 

In the coming weeks, Outlook on the web will update the name of the Tasks module and the Tasks tab in My Day. Both will now be labelled To Do. The Tasks experience in the new Outlook on the web is already powered by To Do. 

The rollout will be completed worldwide by December 2019. 

New Feature: RSVP instantly in Outlook on the web 

Outlook will now show an RSVP button in the message list, enabling you to respond without opening the meeting invitation. 

After you click on RSVP, you can accept, decline, or tentatively accept. You will also see a mini calendar to check for conflicts. 

Additional information

Updated Feature: Adding malware ZAP toggle to the Security and Compliance Centre 

 This update brings the ability to enable or disable malware Zero-hour Auto Purge via the anti-malware policy UI in the Security & Compliance Center. 

Prior to this, malware ZAP could only be configured using the Set-MalwareFilterPolicy powershell cmdlet. 

New Feature: Time-saving updates for Outlook mobile help you be better prepared 

These updates to Outlook for Android and iOS are designed to keep you organized when on the go.

Introducing Meeting Insights

Email and documents that are relevant to your upcoming meetings will begin to appear in your Outlook calendar event details. When you open an upcoming meeting with attendees you regularly collaborate with, Outlook will insert your recent email conversations and shared files so you can quickly prepare for your meeting. Content shown as Meeting Insights is tailored for each user and will only be shown if it’s available/accessible to that user.

Introducing time zone support

You will be able to designate a different time zone when scheduling a new event in Outlook for iOS and Android. This will make it easier to schedule events and meetings with co-workers in a different time zones.

Recent updates

We recently added the ability to RSVP as well as see the location and meeting time when you expand Outlook notifications on your device lock screen.

In addition, when you need to update a meeting series, you can do that with Outlook for iOS and Android and not have to go back to Outlook on the web or in Windows or Mac.


Updated Feature: Upcoming changes to Yammer GDPR process

After the change goes into effect:

  • Remove a User Workflow:
  • You will no longer be required to place your network in Hard Delete mode to honour a GDPR data subject request.
  • Reviewing and deleting messages:
  • When reviewing individual messages, a Verified Admin will have access to a link in the Network Data Export which will call the Hard Delete API and permanently delete the message, bypassing network level retention settings.

Any GDPR data subject requests you receive after November 4th will no longer require you to update your network retention settings to complete. Should you choose to review individual messages while processing a data subject request, any messages you choose to delete will need to be deleted using the new link in the Network Data Export which will call the Hard Delete API GDPR Hard Delete button available to Verified Admins to ensure they are fully removed from the system within 30 days.