SharePoint Online is relatively intuitive to use. However, moving from using a standard shared-file system to SharePoint Online requires a level of adjustment.
We have found that short, 2 hour workshops work well to give people an overview of what they can do with SharePoint, get them enthused about new tools they will have, and give them time to have a play, reducing the fear of engaging with something new.
End users who will be using SharePoint as part of their day-to-day work.
Delegates should have a good depth of web browser knowledge, and be familiar with Microsoft Office functionality.